Privacy Policy

Dr. Quoc-Bao Nguyen and Central Austin Dermatology & Aesthetics ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact form or appointment request
• Subscribe to newsletters or communications
• Contact us via email or phone
• Engage with our website or services

This information may include:

• Name and contact information (email, phone number, address)
• Demographic information
• Inquiry details and communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and appointment requests
• Provide, maintain, and improve our services
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and enhance security

3. HIPAA Compliance

Important Notice: This website is for informational purposes only and is not used for transmitting protected health information (PHI) as defined by HIPAA.

If you become a patient of our practice, your medical information will be handled in strict accordance with HIPAA regulations. You will receive a separate Notice of Privacy Practices that explains how your medical information may be used and disclosed, and your rights regarding that information.

Do not submit medical information, health records, or sensitive health details through this website or contact forms. For medical concerns, please contact our office directly at (512) 786-3498.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, website hosting)
• Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: When you have given us explicit permission to share your information

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website features.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights and Choices

You have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict Processing: Request that we limit how we use your information

To exercise these rights, please contact us at [email protected] or (512) 786-3498.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Central Austin Dermatology & Aesthetics
2700 W Anderson Ln. Unit 403
Austin, TX 78757
Email: [email protected]
Phone: (512) 786-3498